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Exchanges

EXCHANGES

  • Please request a Returns & Exchanges form via email and fill out completely and include it with your return.
  • If time is a major factor in your exchange, simply pick up the phone and speak with a KO Rep today at (281) 867-8200 or toll free at (800) 276-SAIL. We will charge you initially for the merchandise, pick up the outgoing shipping tab (back to you), then credit your account as soon as we receive your exchanged item.
  • For all exchanges, please refer to http://www.kosailing.com to reference our online inventory. If you don't see what you're looking for online, give us a call - we may have it in our store! If not, we can always special order exactly what you have in mind.
  • If you'd like to exchange your merchandise for a purchase of greater value, be sure to include your credit card information so we can account for the difference.
  • All exchanges accompanied with a receipt within 90 days of purchase will be eligible for a full merchandise credit.